Cancellation Policy

Cancellation Requirements

Cancellation requires written requests submitted before execution commences. Once processed, transactions are generally non-cancellable due to settlement cycles and counterparty commitments.

To request a cancellation, please contact us immediately at support@polemarch.in with your transaction details.

Refund Policy

Refunds, if approved, will be transferred within 3 to 7 business daysminus applicable processing fees. The refund will be credited to the original payment method used for the transaction.

Please note that processing fees are non-refundable once the transaction has been initiated.

Deficiency Reporting Timeline

Any deficiencies in transactions must be reported within 48 hours of initiation. Reports submitted after this period may not be eligible for review or resolution.

Final Authority

Polemarch maintains final authority on all cancellation and refund decisions. Each request is evaluated on a case-by-case basis considering the transaction status, settlement obligations, and applicable regulatory requirements.

Polemarch is not responsible for delays from banking providers or statutory obligations under SEBI regulations.